The help you are looking for

Welcome to the service at Bikers Base

Here you'll find everything for BMX and BMX parts. We want to make BMX riding as easy and enjoyable as possible for you – that's why our service is our top priority. Need advice on choosing the right BMX bike? Have questions about maintenance or our products? Then you've come to the right place. With our expertise and passion for BMX, we're happy to help. Let's get you on the track together!

Your questions on the topic

Shipment
Payment methods
Package tracking
revocation
Return

Shipping costs

Shipping costs within Germany are €5.99. Orders over €90 qualify for free shipping. Delivery typically takes 1-3 business days.

sustainability

We care about the environment too, which is why we try to ship orders in second-hand boxes as often as possible. This saves paper and cardboard waste and helps nature.

PayPal

Fast, secure, and easy – with PayPal, you can pay for your BMX gear in just a few clicks. Thanks to "Pay Later," you can settle your order after 30 days or conveniently pay in installments – perfect for larger purchases. PayPal also offers proven buyer protection for safe shopping. Simply log in, confirm – and you're done!

Klarna

Buy and pay later – with Klarna, you get your BMX gear right away and have 30 days to pay. Or you can easily split larger amounts into 3 interest-free installments. No hidden costs, no surprises. Klarna makes shopping stress-free and gives you the flexibility you need. Get your invoice by email, pay when it suits you – it's that simple!

Bank transfer

The classic choice for those who prefer traditional methods or don't use PayPal or similar services. With bank transfer, you pay directly and securely from your bank account – no additional accounts or apps required. After placing your order, you'll receive all the necessary bank details and can easily transfer the money via online banking or in-store. Your BMX order will be processed immediately upon receipt of payment. Tried and tested, secure, and available to everyone!

credit card

Directly and globally usable – pay quickly and securely with your credit card (Visa, Mastercard, American Express). Simply enter your card details and your BMX order will be processed immediately. Thanks to state-of-the-art encryption technology, your data is optimally protected. Ideal for anyone who wants to use their usual card and get started right away!

Order process & tracking

After you place your order, things move quickly: We process your BMX equipment immediately and pack everything carefully for shipping. As soon as your package leaves our warehouse, you will automatically receive an email with your tracking number. This allows you to track your order at any time, seeing its current location and estimated delivery date.

Shipping via DHL

Your BMX gear will arrive safely with DHL – Germany's leading parcel service. You can track your package live at dhl.de/sendungsverfolgung using the tracking number from our email. There you can see the current status and, if needed, adjust the delivery date or select a Packstation as an alternative delivery address.

revocation

Changed your mind? No problem! You can cancel your order within 14 days without giving a reason. The period starts from the day you receive your BMX gear. Simply use our cancellation form and then return the goods to us unused and in their original packaging – that's it! Your purchase price will be refunded immediately.

Return

To ensure your return goes smoothly: The BMX items must be unused, undamaged, and complete. Ideally, you should return everything in its original packaging – including all accessories, instructions, and tags. Please pack everything securely to prevent damage during transport. Enclose the completed return form and send the package to the address on the form.

Return form

Here you can download our return form. Simply fill it out, print it, and send it to us along with your return: [Link to return form ]. The form also contains our return address and all the important information for quick processing.

Size guide

Unsure which size you need? We'll show you how to measure correctly. Or simply use a reference brand to find suitable products.

BMX Buying Guide

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